Frequently
Asked Questions
Who are you?
AquaPros is owned & operated by David Crisman, a
California resident
and business owner since 1976.
What is the difference between glass
beads and what you use?
Glass beads tend to be more abrasive and can damage the tiles glaze.
Our media is formulated specifically for tile, grout, brick, PebbleTec
and other surfaces, you will love the results!
And
where do those glass beads go? In your filters? Pool? You? Doesn't
sound very environmentally safe; people, pet or pool friendly to us.
How
long does it take?
An average pool will take 4 - 6 hours.
Who does the work?
AquaPros is owner operated
How long does it last?
It will depend on how well the pool chemicals are maintained and the
type of water.
Do you
empty the pool?
No, we lower the level of the pool 6" below the waterline tiles
using our own pumps.
Do you come back to check your work?
Generally there is no need to return. Should you have any concerns
we will be happy to return.
We strive for GREAT customer service,
after all, you are our best advertising!
Do I need to be home?
No, we just need access to the pool and a water hook up.
What about
kids / pets?
The media is environmentally, people, pet and pool safe.
When can we use
the pool again?
Right away. Due to the nature of the process the pool water
will be cloudy, but will rapidly clear in 24 hours or 1 -
2 complete cycles of the filtration equipment. But feel free to hop
right in.
What is your cleaning agent, where
does it come from?
Kieserite. A natural mineral mined in Germany and specially
formulated for this process.
Are you
insured?
AquaPros carries a professional damage & liability policy.
You work
7 days and no extra charge for weekends?
Definitely! We work 7 days and are happy to come
out o
n weekends, even on short notice if we have
availability. Regarding weekends, we do ask, that you take your neighbors
into consideration. The
work involves power equipment and it can be a bit
noisy for a short period.
What am I actually paying for?
The cleaning of your waterline tiles. We can also
do coping, fountains, other water features and
decks upon request.
Surfaces that we clean:
Pool tile and coping
Flagstone
Brick and brick coping
Pebble Tec
Natural rock
What types of payment do you accept?
Cash or check at time of service.
Swimming Pools * Spas * Decks * Fountains * Water Features
